Excellent location, helpful and friendly staff, comfortable room, convenient access to shopping malls and sports venues, secure hotel.

Nothing not to like.

Space ,smoking room, breakfast,roomservice meal,location,

key card deactivated twice ; plug in handbasin would still not disengage even after reported on morning one ;Pet hate is guest supplies (shampoo etc )in clear bottles and you cant read the labels unless you have your glasses on in the shower! . internet booking did not work so hassle at check in and then advised that i was a non show and I would pay a penalty!.

Spacious rooms, comfort and great location. Money for value!

the breakfast: many choices but poor on quality

Great view and delicious breakfast. Close to shopping and dining. Our room had an amazing view of the city and the breakfast was absolutely delicious with a wide variety of choices. The location was also a big plus, with lots of shops and restaurants nearby for convenience.

Poor customer service and outdated facilities. The gym was particularly disappointing with old equipment that wasn't functioning properly.

Very friendly reception Clean room

Difficulty to find things around the room

Very high standard hotel located well

The location of the hotel was perfect, with easy access to a beautiful mall which was a great place to spend the afternoon after visiting the Apartheid Museum. The rooms were spacious and comfortable, with large beds and fantastic full bathrooms. The staff provided excellent service, going above and beyond to make our anniversary special with flowers and champagne. The breakfast buffet offered a variety of options for both Western and Asian tastes.

The hotel rooms were starting to show signs of wear and tear, with some bumps and tears in the wallpaper.

Faulty plumbing,- handwash basin -drainage blocked

My stay was excellent! The staff were amazing and the hotel was very clean and comfortable. The rooms were quite clean and cozy. I would highly recommend this hotel.

I had a great stay at this hotel. The best aspects were the location, which was very convenient since I could access the Sandton mall through a skywalk connection, and the cleanliness of the room - it was spotless. Additionally, the hotel facilities were very good, with a well-equipped gym and a nice pool area. The staff were friendly and helpful, letting me check in early and check out late.

Nothing, all was good.

Location - close to Malls

I am an Ambassador member but did have access to Executive Floor nor Room for meetings I had

The wireless / internet access was a disaster. Could not log on for 3 days.

Great location near shops and convention center. Helpful staff and easy access to transportation. Enjoyed the gym and room amenities. Recommended for a comfortable stay.

The location, the facilities of the hotel, the quality of the room

Everything was fine from the staff, rooms etc etec

Difficult to point out.Virtually none